At least year’s holiday party, we spent most of the evening chatting about our customers. WHY, you ask? (So did our guests.) We’re not entirely sure, but maybe it has something to do with the fact that we’ve had many of the same customers for years and know most of them by name.
Maybe it’s because we’re always talking about our customers – how to resolve their speedbumps, improve their technology, protect them from fraud or process more efficiently.
Maybe it’s because we’re a family owned business with staff averaging 5 to 10 years of experience servicing customers together.
Maybe it’s because after 10+ years, we know more about payment processing than the weather, football, politics, our kids or any of the things people normally talk about.
Maybe we are so accustomed to thinking about our customers’ business success that we couldn’t help but wonder how they finished out the year.
Most likely, it’s all of the above. But we collectively recognized that we each need some hobbies.
So why are we telling you embarrassing stories about our holiday party? Because a company like ours with a dedicated, cohesive team operating with a sense of passion for the payments business and our customers might just make the difference your company needs to succeed.
At First ACH, when we say “better payments,” we mean it.
First ACH Company Snapshot:
9693 Gerwig Lane Suite A
Columbia, MD 21046
Founded in 1998
First ACH Innovations
- Launched First ACH eSignature, a merchant- friendly innovation that collects a legal signature for electronic ACH and credit card payments, significantly increasing the likelihood that merchants will get paid.
- Among the first companies to develop a complete online ACH payment solution, including: customer application, payment management and reporting.
- Conceptualized the combination of online credit card and ACH payment processing through a single interface.
- Launched one of the first online ACH checkout solutions on the World Wide Web.