If an ACH account* is closed within 30 days of enrollment, there will be no cancellation fee and the remaining prorated monthly fee for the month in which the account was cancelled will be issued as a credit within 30 days unless a payment was submitted for processing. All setup fees are non-refundable. All activity related charges remain due and payable as detailed on the monthly statement(s).

If an ACH account* is closed more than 30 days after enrollment, the account is subject to the rules as set forth in section 11 of the First ACH Terms & Conditions.

Any account closed by First ACH for cause is automatically disqualified from any refund and all activity related fees remain due and payable as detailed on the monthly statement(s).

Requests to cancel service must be received in writing. The request must be signed by the principal signer on the account. The signed, written request and a copy of the principal signer’s driver’s license may be scanned and submitted via email to support@firstach.com or sent via fax to (443) 283-2615.